Managing Effective Communication

SKILLS ASSESSMENTS

SELF-STUDY MODULES

MATERIALS FOR TRAINERS

PROFESSIONAL SALES CERTIFICATION

ABOUT IMPACT SALES

NEWSLETTERS/
BUSINESS RESOURCES

CUSTOM DESIGNED
WORKSHOPS

LIST ALL
COURSES/PRODUCTS

Training Kit

Effective communication skills are an essential part of any role. In this session, you will identify and apply skills that will increase your effectiveness in communicating with and influencing others. This train the trainer program is essential for anyone within your organization.

As a result of this program, your people will…
Identify their communication style and how it affects others.
Gain commitments from others by recognizing how and when to utilize
communication vehicles.
Influence others by recognizing and adjusting to their core behavioral and
communication styles.
Utilize strategies for sending and receiving clear messages.
Listen between the lines to understand hidden meaning in messages.
Decipher non-verbal messages and their meaning.
Avoid communication errors in both written and verbal messages.

Trainer’s manual, 25 learners’ manuals, audiotape, unlimited rights to train this within your organization.

Those who wish to enhance communication internally and with their customers.

8 hours. (May be conducted in two four hour modules.)

$1,295.
Additional Learner Manuals: $45

Consider using DISC Behavioral Style Analysis with this program.

BACK • HOME • ORDERING INSTRUCTIONS • CONTACT US