Cultivating Problems to Increase Sales

SKILLS ASSESSMENTS

SELF-STUDY MODULES

MATERIALS FOR TRAINERS

PROFESSIONAL SALES CERTIFICATION

ABOUT IMPACT SALES

NEWSLETTERS/
BUSINESS RESOURCES

CUSTOM DESIGNED
WORKSHOPS

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Self-Study Module

It may seem odd to talk about “cultivating” problems. Or for that matter, it may seem odd using the terms problem solving and opportunity in the same sentence! And, you may even ask, “What does problem solving have to do with sales?”

The word “problem” often conjures up negative thoughts. It shouldn’t. Customer problems are really opportunities for us to help. And, most customers don’t even know they have problems. So, salespeople have to be very good at facilitating a problem solving process to demonstrate that there are problems or opportunities to operate more efficiently.

As a result of this program, salespeople will…
Define your problem solving style.
Identify an opportunity in a current account and define it.
Conduct a task analysis to determine the causes of the problem.
Utilize tools to gather information, enhance your thinking and evaluate data.
Define the best solutions for problems/opportunities.
Implement a proactive problem solving process in one of your preferred accounts.

Those who wish to train their sales staffs on how to increase sales margins while maintaining exceptional customer relationships.

Workbooks & Audio Cassettes or CDs for each module are included.

Approximately 4-6 hours.

$295 per report.

There is a coaching guide available for this program.

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