DVR Learning - Training Solutions that Impact Performance

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If you are unsure about the development needs of your organization, these assessment tools can help. Our skills and knowledge assessments compare the felt need of the learner to the tested need per topic.

Many include baselines of how your people compare to the best performers and the ability to compare your people by department, region or whatever other criteria are important for your training and development considerations.

Don't see what you need? DVR will custom design an assessment on any topic for you, including product or technical topics.

Available Skills & Knowledge Assessments

Interpersonal Skills for Managers

This assessment measures communication skills and knowledge in the following areas:

Oral Communication - Communication Styles
Oral Communication - Interpersonal Communication
Building Trust and Relationships
Effective Presentation Skills
Facilitating Effective Meetings
Customers Service Skills and Measurement
Negotiating Conflict Resolution
Written Communication

Strategic Management Skills

This assessment measures skills and knowledge in the following areas:

Decision Making and Problem Solving
Change Management
Time Management
Sales Management
Stress Management*
Management Approaches*
Computer Skills*
Marketing Skills*

Essential Sales Skills

This assessment measures sales and service skills and knowledge in the following areas:

Identifying and adjusting to customer behavioral styles
Identifying and adjusting to communication styles
Interpersonal communication for sales people
Consultative selling skills
Overcoming Stalls and Objections
Prospecting and Account Development
Developing Trust and Relationships
Win Win Negotiation Skills
Gaining Commitments/Closing
Customer Service & satisfaction

Technical Knowledge for Bank Managers

Banking Laws and Regulations
Personnel Laws*
Budget and Financial Reports*
Management Theories
Code of Ethics
Performance Appraisal Process

Coaching and Supervisory Skills

This assessment measures coaching and supervisory skills in the following areas:

Setting and Maintaining Performance Expectations
Empowerment and Delegation
Coaching and Performance Feedback
Managing and Motivating Employee Behavioral Styles
Staff Development - Designing and Delivering Training
Conducting Performance Appraisals
Hiring Techniques
Leadership
Motivation and Rewards*

Sales Management & Coaching

This assessment measures sales management and coaching skills in the following areas:

Managing and Motivating Sales Styles
Interpersonal Communication Skills
Setting and Maintaining Performance Expectations
Territory and Account Management
Sales Coaching & Performance Feedback
Customer Satisfaction & Service Management
Sales Management
Empowerment & Delegation

Traits Valuation for Managers

This tool provides an evaluation of behaviors based on peer and self review in the following areas:

Self-Development Inclination
Stays Current on Relevant Info
Management Accounting Orientation
Resource Management Orientation
Advocates Resource Allocation
Empowerment Tendencies
Motivation Inclination
Proposes Ideas Persuasively
Tends to Build Trust
Rewards Oriented
Affirms Diversity
Involves Others
Displays Confidence
Accountable to Employees
Continuous Improvement
Implementation
Linking
Follow Through Commitment
Challenge Acceptance
Insightfulness
Visionary Characteristics
Strategic Change Orientation
Operational Change Orientation
Multi-Focused Task Management
Ideate Orientation
Resourcefulness
Marketing Awareness
Computer Usage Orientation


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