SKILLS ASSESSMENTS	SELF-STUDY MODULES	MATERIALS FOR TRAINERS
					PROFESSIONAL SALES CERTIFICATION
		ABOUT IMPACT SALES	NEWSLETTERS/ BUSINESS RESOURCES	CUSTOM DESIGNED WORKSHOPS	LIST ALL COURSES/PRODUCTS

		Self-Study Train the Trainer Video Game Live Workshop Skills Assessments
				Essential Sales Skills & Practices Organizational Climate Survey Personal Interests & Values Change, Priority & Stress Management Team Building Traits Negotiation Style Analysis Essential Management Skills & Practices Service Excellence Sales Leadership Assessment Leadership Style Analysis Behavioral Style Analysis (DISC) Coaching Techniques Self-Assessment 360 Feedback
		Self-Study Train the Trainer Video Game Live Workshop Skills Assessments
				Communicating With Style - Introduction to Seller & Buyer Behavior SELF STUDY • TRAIN the TRAINER Cultivating Problems to Increase Sales Expanding Your Business / Time, Territory & Account Management SELF STUDY • TRAIN the TRAINER Professional Sales Certification Communicating Trust / Developing Relationships SELF STUDY • TRAIN the TRAINER Strategic Account Planning Consultative Selling - Positioning Solutions of Value SELF STUDY • TRAIN the TRAINER Expanding Your Business/ Time, Territory & Account Management Handling Stalls & Objections SELF STUDY • TRAIN the TRAINER Consutative Selling - Positioning Solutions of Value Negotiating for Impact SELF STUDY • TRAIN the TRAINER Communicating with Style - Intro to Sales & Buyer Behavior Closing, Gaining Commitments & Followup SELF STUDY • TRAIN the TRAINER Building Strategic Relationships
		Self-Study Train the Trainer Video Game Live Workshop Skills Assessments
				Providing Performance Feedback The New Workplace — Making the Change Turning Conflicts into Positive Outcomes SELF STUDY • TRAIN the TRAINER The New Workplace — Leading the Change The Effective New Supervisor & Coach The Respectful Workplace — Opening the Right Doors Service from the Inside Out The Respectful Workplace — Diffusing Hostility Through Customer Service It Takes All Kinds The Respectful Workplace — Managing Harmony Managing Effective Communication Subtle Sexual Harassment — The Issue is Respect Video/Facilitator Guide Managing Change & Stress in the Workplace Subtle Sexual Harassment — Management’s New Responsibilities Video/Facilitator Guide Megacorp – Internal Communication & Teamwork Simulation TRAIN the TRAINER • GAME The ADA on Video — Focusing on Ability Video/Facilitator Guide Millenium Coaching Series: The ADA on Video — Reasonable Accommodations Video/Facilitator Guide • Leadership Is Video/Facilitator Guide The Diversity Series: • The Leader as Coach Video/Facilitator Guide Program One: On the Threshold of Change Video/Facilitator Guide • The Leader as Mentor Video/Facilitator Guide Program Two: Gender & Sexual Orientation Workplace Issues Video/Facilitator Guide • Providing Performance Feedback Video/Facilitator Guide Program Three: Race, Ethnicity, Language & Religion Workplace Issues Video/Facilitator Guide • Beginning Employment Relationships Video/Facilitator Guide Program Four: Age and Physical Ability Workplace Issues Video/Facilitator Guide • In Compliance (EEO) Video/Facilitator Guide E-Mail Essentials Video/Facilitator Guide • Coaching & Performance Feedback Video/Facilitator Guide The Five Values of Great Customer Service
		Self-Study Train the Trainer Video Game Live Workshop Skills Assessments
				Introduction to Adult Learning Principles Experiential Instructional Design Crafting Performance Based Learning Objectives Facilitating Effective Training Sessions Evaluating the Effectiveness of Training
		Self-Study Train the Trainer Video Game Live Workshop Skills Assessments
				Megacorp – Internal Communication Simulation Sales Manager’s Coaching Guide – Consultative Selling: Positioning Solutions of Value The Complete Trainer’s Guide to Sales Meetings Sales Manager’s Coaching Guide – Handling Stalls & Objections Sales Manager’s Coaching Guide – Communicating With Style - Introduction to Seller & Buyer Behavior Sales Manager’s Coaching Guide – Cultivating Problems to Increase Sales Sales Manager’s Coaching Guide – Time, Territory & Account Management/Expanding Business Sales Manager’s Coaching Guide – Negotiating for Impact Sales Manager’s Coaching Guide – Communicating Trust & Developing Relationships Sales Manager’s Coaching Guide – Closing/Gaining Commitments
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